Privacy Policy
Overview
Sterling Legal is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store and disclose your personal information when you visit our website or engage with us in the course of your dealings with our legal practice.
What Information We Collect
We may collect personal information such as: Your name, contact details, and occupation, Identification documents and proof of identity, Information about your legal matter, Communication preferences and correspondence with us, Billing and financial details, Website usage data (e.g., IP address, browser type, pages visited), In some circumstances, we may collect sensitive information, such as health or criminal record information, where it is relevant to your legal matter and you provide consent or where permitted by law.
How We Collect Personal Information
We may collect personal information: When you contact us via our website, email, phone or in person, When you engage our legal services, Through third-party referrals (with your consent), When you use our website (e.g., via cookies or analytics tools), Where it is reasonable and practicable to do so, we will collect personal information directly from you.
Use of Personal Information
We collect, hold, use and disclose your personal information for the following purposes: To provide legal services and advice, To communicate with you regarding your matter, To comply with legal and regulatory obligations, To manage and administer our business and operations, To improve our website and service offerings, For conflict checks and client onboarding procedures, We do not use personal information for direct marketing unless you have consented to such communications.
Disclosure of Personal Information
We may disclose your information: To courts, tribunals, or regulatory authorities where required, To external service providers (e.g., IT support, document management), To other parties involved in your legal matter (with your consent or as required by law), As otherwise permitted or required under applicable law, All third-party service providers are bound by confidentiality and privacy obligations.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes: Secure physical storage of files, Password-protected electronic systems, Confidentiality obligations for staff and contractors, Regular data backups and secure server infrastructure
Access and Correction
You may request access to or correction of your personal information by contacting us. We will respond within a reasonable time and may charge a fee for access, where permitted by law. If we refuse your request, we will explain why.
Website and Cookies
When you visit our website, we may collect general web data such as your IP address and browsing behaviour through the use of cookies and analytics tools. You can adjust your browser settings to disable cookies if you prefer.
Overseas Disclosure
We do not ordinarily disclose personal information to overseas recipients. If this becomes necessary (e.g., cloud storage solutions), we will take reasonable steps to ensure that the recipient complies with Australian privacy laws.
Complaints
If you have a privacy-related complaint, please contact us at the details below. We take such matters seriously and will respond promptly. If you are not satisfied, you may also contact the Office of the Australian Information Commissioner (OAIC).
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Sterling Legal
Email: [email protected]
Phone: 1300247007
Address: Suite 5, Level 25, Angel Place, 123 Pitt St Sydney NSW 2000
Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Last updated – 1 July 2025