- They are ethical
- They are very good at what we do
- They have the knowledge, experience and expertise to provide highly accurate and timely legal advice
- They will not settle for second best and our services are of a fanatically high standard
- They are competitively priced
- They place huge emphasis on research and service development
- They invest in the latest technology
- They provide you with instant verbal or written communication, advice and feedback. If a message is taken, they will call you within 1 hour of the message being received. If they provide you with verbal advice they will back this up in writing by close of the next business day
- They will provide advice that is accurate, direct and too the point without writing legal waffle for the sake of time-costing
- They will always provide you with a fee estimate for our costs as well as our disbursements - there are no hidden costs charged to your matter
- They will increase our fees annually and index them as against CPI not against a fixed 10% percentage as other firms do
- They will keep you continually informed on any relevant changes in the law
- They advocate political correctness, anti-discrimination and equal employment for all
- They are advocates of alternative dispute resolution and litigation is only pursued if alternative dispute resolution fails or unless specifically instructed by you
- They are ‘results driven’
- Costs to benefit analysis is continually undertaken to minimise your loss (if any) - in the event that your case is weak, they do all things necessary to reach a commercially viable resolution
- They thoroughly enjoy their work
- They are good enough for the NSW Attorney Generals Department
- They are very active in the community and are otherwise socially responsible - their Managing Partner is the Chairman/Co-founder of AusRelief and a sitting Councillor on Cumberland Council
- Money back guarantee: if in 90 days of retaining Sterling Legal you think they have not lived up to your expectations, then you don’t pay their fee [litigation matters only]